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Incentive calculation in Excel has dominated the spreadsheet market since the 1990s, and it remains a powerful tool for data analysis. It is a powerful tool for handling various financial and commission calculations.  

Jangan salah faham. Excel menakjubkan kerana:  

  1. Ia serba boleh 
  2. Menjadikan pengumpulan data mudah  
  3. Mari kita ringkaskan & gambarkan data  
  4. Menyokong formula 
  5. Digunakan di seluruh dunia 

However, one study found that 88% of all spreadsheets contain one or more severe errors. Don’t we all remember the JP Morgan London Whale debacle, where JP Morgan was hit with a $6 billion trading loss caused by none other than an Excel error back in 2012. 

So, whether you're managing sales commissions, employee bonuses, or other incentives, Excel can simplify the process. However, like any software, it's not immune to issues. 

Dalam blog ini, kami akan meneroka masalah biasa yang dihadapi oleh orang ramai apabila mengira insentif dalam Excel dan menyediakan penyelesaian untuk membaikinya. 

Masalah dengan pengiraan insentif dalam helaian Excel & bagaimana Compass membantu memperbaikinya 

Hamparan tidak pernah dibina untuk mengira insentif. Mereka dibina untuk mengautomasikan pengiraan matematik mudah, yang mempunyai lebih banyak matematik daripada logik. Mereka tidak pernah dibina sebagai bahasa pengaturcaraan tugas berat yang dapat memudahkan 28 tahap ifs bersarang. 

Oleh itu, mari kita berhenti memaksa mereka untuk melakukan sesuatu yang mereka tidak dimaksudkan untuk lakukan. 

Here are the common problems with incentive calculation in Excel sheets & how Compass helps fix them. 

1. Manual dan memakan masa  

Helaian Excel tidak boleh mengimport data daripada sumber sedia ada dan mesti ditadbir secara manual, yang membosankan, memakan masa dan meninggalkan banyak ruang untuk ralat manual.  

Data yang hendak dianalisis perlu disalin dan ditampal atau, lebih teruk lagi, dimasukkan secara manual. Ia boleh dilakukan untuk segelintir wakil dengan sedikit usaha, tetapi apabila baris dan lajur dalam peningkatan data, ia menjadi hampir mustahil, menjadikannya sangat perlahan.  

Dengan Compass , anda boleh menangkap data langsung dengan mudah dan membiarkannya Compass untuk pengiraan automatik dalam masa nyata. 

2.  Prone to human error  

Selain sangat memakan masa, helaian Excel terdedah kepada kesilapan manual. Ia bukan terutamanya bahasa pengekodan dan hanya boleh mengendalikan pengiraan matematik yang kompleks tetapi bukan logik yang kompleks.  

Incentive calculation is the exact opposite. It is more logic and less math. This is exactly where human intervention is required. This is where a business analyst builds a query with 50 indexes and 25 nested ifs to calculate incentive.

God forbid if one of them goes wrong. It's fatally easy for user error to creep into the process and skew the results, potentially overpaying or underpaying your sales reps.  

Dengan Compass , anda boleh membina program insentif yang kompleks dengan mudah dengan kebiasaan Excel dalam beberapa klik.  

3.  Lacks real-time visibility and transparency  

Pada helaian Excel atau versi dalam taliannya, melainkan seseorang mengemas kininya secara manual setiap minit, data dengan cepat menjadi ketinggalan zaman. Helaian Excel tidak disambungkan ke CRM dan ERP langsung dan, oleh itu, tidak boleh dikemas kini masa nyata. Akibatnya, tidak ada ketelusan atau keterlihatan data.   

With Compass, the sales reps, managers, admins, HR teams, finance team, and the management have real-time access to incentive statements. Having this data readily available motivates sales reps to see what they’ve earned and how they can earn more. 
 
Apart from motivating your sales team, Compass provides complete transparency into the actual calculations behind the numbers, and your team can trust the numbers they see because they have visibility into how they’re calculated. 

4. Tidak dibina untuk skala  

Pakar menerangkan Excel sebagai bahasa pengaturcaraan berfungsi. Walaupun Excel menggabungkan analisis data, penggambaran dan pengaturcaraan bersama-sama, ia hanya berfungsi dengan baik apabila data kecil dan terhad kepada beratus-ratus rekod, boleh dimasukkan secara manual atau boleh disalin dan ditampal, dan logiknya lebih matematik daripada kompleks.   

Organisasi menghadapi cabaran besar apabila mereka cuba membina perisian insentif dalam Excel yang memerlukan logik yang kompleks, menjadikannya mustahil untuk mengira insentif secara berskala.  

Dengan Compass , anda mendapat yang terbaik daripada Excel, seperti antara muka intuitif bersama pembolehubah dan pilihan pembayaran, dan ia boleh berskala untuk perusahaan kecil dan gergasi serta syarikat permulaan.  

5. Mahal  

Apabila anda menggunakan Excel untuk mengira insentif jualan, anda memasukkan sumber, teknologi, sumber manusia dan masa yang besar dan sumber ini mempunyai kos yang berkaitan dengannya.  

Memandangkan 88% hamparan mengandungi ralat, setiap kali anda menemui ralat, anda menanggung kos semua sumber ini sekali lagi, menjadikannya tidak ekonomik di semua peringkat, sehingga menghancurkan baki.   

With Compass, you can automate the process, and all changes can be handled with just a few clicks. It also saves a lot of time and eliminates inaccuracies and allows your team to spend time on other critical areas of the business. 

6. Tidak boleh diaudit  

Have you ever returned to your Excel sheet only to discover that it is not how you left it? Or have you ever overwritten your formula only to find #ERROR! across cells? If this gives you a sense of Deja Vu, let me tell you, you are not alone.  

Excel tidak menawarkan sejarah bagi setiap perubahan yang dibuat pada setiap sel dan anda tidak dapat melihat individu yang membuat perubahan atau jika mereka mempunyai kelulusan untuk berbuat demikian. Anda juga tidak dapat menyediakan rangkaian sokongan. Walaupun Helaian Google memperkenalkan ciri untuk mengatasi masalah ini, menyemak sejarah perubahan untuk sel individu adalah mustahil.   

Dengan Compass , anda boleh menjejak sejarah dengan mudah dan memudahkan kebolehauditan dengan menunjukkan kepada pengguna yang mengubah perkara dan bila. Ia juga memudahkan automasi dan membolehkan anda menambah hierarki kelulusan dengan mudah. 

7. Tidak boleh dirayu  

Excel mudah dikongsi, bukan? Hanya letakkan sebagai lampiran dalam e-mel.  

Perhaps it is. But not when you have a massive team of hundreds and thousands of employees who want to access the same file. This is where Excel collapses. You can create an incentive spreadsheet in Excel for your company, but what if you want to share it with 50000 reps?  

Now, imagine those reps are grouped across 15 different incentive plans. Now add in the complexity of team leaders being able to see the incentives of their team members but no other team members.   

You can build your Excel spreadsheet, but you can’t divide and share it in a way where the users can only see the information that they need to see. This is precisely what makes it non-sharable and challenging.  

Dengan Compass , anda mendapat kawalan pengguna. Anda boleh mengawal siapa yang melihat data dan data itu sentiasa dikongsi antara pihak berkepentingan. 

8. Tidak bersepadu dengan sistem semasa anda seperti ERP, CRM, dll.  

Excel, despite its online versions, is not connected. Complex incentive calculations need real-time data for all sources like CRM, ERP, and payroll.  It is almost impossible to extract data from these sources, work on them, and keep them updated real time. This process is slow, manual, error-prone, and not real-time.  

Dengan Compass , anda boleh dengan mudah menarik data ini daripada sistem sedia ada anda. Anda boleh menyepadukan Compass melalui webhooks, API atau SDK. Pautkan dan tambah penapis get sekiranya terdapat berbilang sumber data. 

Excel ialah alat perniagaan yang dibina untuk pengiraan matematik dengan mekanisme input, proses dan output yang mudah. Ia tidak membenarkan anda mengkonfigurasi implikasi cukai, apatah lagi berdasarkan papak atau geografi, dan menjadikan pelaporan kewangan dan pematuhan undang-undang bebas daripada pengiraan dan pembayaran insentif.  

Dengan Compass , selain daripada membolehkan pengiraan insentif yang adil, bebas ralat dan telus, menjaga pengesahan pengguna dan semua langkah keselamatan seperti GDPR atau ISO serta mengendalikan implikasi dan pematuhan cukai geografi. 

10. Tidak dapat mengautomasikan pembayaran  

Excel is a calculation tool that can help you with the final incentive calculation. It cannot go even a step beyond that. It keeps incentive calculation independent of incentive payouts.  

Untuk memproses pembayaran, anda perlu mengeluarkan pembayaran secara manual melalui bank atau melalui kad hadiah, yang meninggalkan banyak peluang untuk kesilapan manual. Excel tidak membenarkan anda menyambungkannya ke mana-mana API atau percutian pembayaran untuk memproses pembayaran.  

Dengan Compass , anda boleh mengendalikan implikasi cukai geografi dan pematuhan sebelum pembayaran insentif. Anda boleh mempertimbangkan mana-mana atau semua jenis pembayaran insentif seperti pindahan bank, katalog ganjaran lebih daripada 20000 kad hadiah digital, kad prabayar, pengalaman dan dompet merentasi 80+ negara, nota kredit atau pindahan bank lama yang baik. Pembayaran boleh diuruskan merentas pelbagai geografi & mata wang dengan lancar. 

11. Tidak dibina untuk insentif  

Excel is a blank canvas with two dimensions. It cannot handle complex calculations coupled with layers of logic. You will have to resort to using 10s and 20s of nested ifs and indexes to arrive at the final value. God forbid if you go wrong with one of those 20.  

With Compass, you can quickly build a logic with n number of variables where your only input is defining the variable, and Compass will take care of the rest. Apart from easy incentive calculation, Compass helps you motivate your sales reps with gamified sales contests with a library of templates to choose from. Compass is also created to handle complex tax implications across geographies and tax brackets to enable seamless payouts. 

5 key benefits of implementing an incentive calculation system 

Here is a comparative table that showcases the benefits of installing an incentive calculation system for different personas. 
 

Benefit  

HRs  

Sales Ops  

CFO  

CRO  

Increased efficiency and reduced costs  

Automates calculations, freeing HR to focus on strategic tasks.  

Saves time on manual calculations, allowing more focus on sales strategy.  

Lowers operational costs by reducing errors and streamlining processes.  

Improves sales tracking, enhancing overall efficiency.  

Improved accuracy and transparency  

Reduces human error, ensuring fair employee rewards.  

Provides clear metrics for sales performance, fostering trust.  

Ensures accurate financial reporting and compliance with regulations.  

Enhances visibility into sales performance, aligning strategies.  

Enhanced employee motivation and engagement  

Motivates HR to create better talent management programs.  

Keeps sales teams engaged with real-time reward tracking.  

Increases overall productivity by linking rewards to performance.  

Drives a high-performance culture through clear incentive structures.  

Streamlined program administration  

Simplifies the management of various incentive programs.  

Automates enrolment and tracking, reducing administrative burden.  

Facilitates easier budget management for incentive payouts.  

Allows for quick adjustments to programs based on performance data.  

Cerapan berpandukan data  

Provides valuable data for improving HR strategies and programs.  

Offers insights into sales trends and team performance metrics.  

Helps in analysing ROI on incentives, optimizing financial strategies.  

Enables informed decision-making to enhance sales tactics and goals.  

How to transition from excel to an automated incentive system? 

Moving from Excel to an automated incentive system can improve efficiency and accuracy in managing rewards. Here’s a simple guide on how to make this transition. 

1. Understand the need for automation 

First, recognize why automation is beneficial. Automated systems help manage and track incentives more effectively than Excel. They reduce errors and save time by automating tasks like reward distribution and performance tracking. 

2. Choose the right platform 

Select an incentive automation platform that fits your needs. Look for features such as real-time analytics, customizable programs, and easy integration with existing systems like CRM or HR software. This will ensure that the platform can handle your specific requirements. 

3. Set clear rules and criteria 

Define the rules for your incentive programs. This includes setting performance metrics and eligibility criteria for rewards. Clear guidelines will help the system calculate incentives accurately. 

4. Integrate data sources 

Connect the automation system to your data sources. This could include sales data, employee performance metrics, or customer interactions. Integration allows the system to access real-time data needed for calculating rewards. 

5. Automate calculations and notifications 

Once set up, the system should automatically calculate rewards based on the defined criteria. It should also send notifications to employees or partners when they achieve milestones or earn incentives. 

6. Monitor performance and adjust as needed 

Use the analytics tools provided by the platform to track program performance. Regularly review participation rates and reward effectiveness. This information will help you make adjustments to optimize your incentive strategies. 

7. Train your team 

Ensure that your team understands how to use the new system. Provide training on how to access their performance metrics and understand the incentive structure. This will encourage engagement and accountability among participants. 

By following these steps, you can smoothly transition from using Excel to an automated incentive system, enhancing your program's efficiency and effectiveness. Take Mahindra Finance as an example. They transitioned to an incentive calculation system and noticed 98% less errors in calculations. 

Mahindra finance drives sales performance with automated incentive management 

Mahindra Finance, a leading financial services provider in India, faced challenges in managing their complex sales incentive programs. Manual calculations were prone to errors, processing times were lengthy, and a lack of transparency demotivated sales representatives.

Mahindra Finance partnered with Compass, a provider of sales commission automation solutions, to implement the Xoxoday platform. Plum automated the entire incentive management process, including:

- Sales reps could see their earnings accrue based on pre-defined rules and schemes, ensuring timely and accurate payouts.

- Customizable scheme management: Mahindra gained the flexibility to easily update and manage various incentive programs across different regions and product lines.

- Enhanced transparency: A transparent system allowed sales reps to track their performance and incentive calculations in real-time.

- Algorithms were developed to handle exceptions and outliers, reducing the need for manual adjustments and improving accuracy.

The automation of the sales commission process led to significant improvements:

- Increased incentive qualifiers: Over 25% more representatives received their incentives, fostering a culture of recognition.

- Error reduction: Calculation errors were slashed by over 98%, boosting accuracy and reliability.

- Processing speed: Incentive processing times were reduced by a staggering 99%, with payouts completed within hours instead of days.

- Employee satisfaction: Morale and productivity increased by 30%, leading to a direct boost in sales performance.

- Operational efficiency: Streamlined operations resulted in a 40% reduction in time spent on incentive management.

- Full compliance with audit requirements was achieved, minimizing the risk of regulatory issues and fines.

By automating their sales commission process, Mahindra Finance transformed their incentive management system. Integration of advanced data handling, real-time processing, and transparency not only improved operational efficiency but also boosted employee satisfaction and sales performance.

Compass as a reliable incentive calculation system 

Compass serves as an effective incentive calculation system for both Chief Revenue Officers (CRO) and Human Resources (HR) departments. Here’s how it benefits each role: 

For CFOs 

 

  • Integration with payroll systems: Compass can integrate seamlessly with various payroll systems, such as QuickBooks, Oracle Netsuite, and Stripe. This allows CFOs to schedule and send commission payouts to sales representatives efficiently. 
  • Streamlined bulk payments: The system enables the processing of multiple transactions at once. This feature reduces manual effort and saves valuable time, making the payment process more efficient. 
  • Multi-currency support: Compass supports transactions in multiple currencies, which is beneficial for businesses operating on an international scale. 
  • Insightful reporting: The platform generates detailed reports that provide insights into the return on investment (ROI) of commission plans. This empowers finance teams to make informed decisions regarding future budget allocations. 
  • Tax compliance and data security: Compass automatically calculates and withholds taxes based on local regulations. It also ensures data encryption to protect sensitive payment information, maintaining compliance with standards like ASC 606. 

For HR 

 

  • Comprehensive sales performance management: Compass offers a complete solution for managing sales performance, fostering a competitive and collaborative culture among sales teams. 
  • Quick compensation plan creation: HR can create competitive compensation plans rapidly using pre-built templates. This allows for adjustments in response to changing economic conditions without lengthy delays. 
  • Transparency in compensation plans: The system provides visibility into the entire incentive plan, which helps eliminate disputes over calculations and potential earnings. This transparency boosts employee morale. 
  • Timely payouts: Compass ensures that incentive payouts are made on time, replacing cumbersome spreadsheets and enabling error-free commission plans at scale. 
  • Effectiveness analysis: HR can analyze the performance of incentive plans in real-time, using dashboards and comparison reports to measure their effectiveness and make necessary adjustments. 

Compass enhances the efficiency of incentive calculations for both CROs and HR professionals by automating processes, providing valuable insights, and ensuring compliance with financial regulations. 

Membungkus 

Excel, semasa alat serba boleh, menghadapi batasan apabila ia berkaitan dengan pengiraan insentif yang kompleks. Potensi untuk kesilapan manual, kekurangan data masa nyata, dan kesukaran dalam skalabiliti boleh menimbulkan cabaran yang ketara.  

Implementing an incentive calculation system offers a wealth of benefits for businesses of all sizes. By automating manual tasks, ensuring accuracy, and providing valuable data for program optimization, these systems can significantly enhance your incentive program management. 

Compass offers a solution that streamlines incentive calculation processes, automates payments, and enhances transparency and accuracy. Leveraging Compass, businesses can supercharge their sales teams, reduce processing time, increase productivity, and eliminate communication opacity, all while ensuring the precision of their incentive calculations. 

Soalan lazim 

1. What is the formula for calculating incentives? 

The formula for calculating incentives is: 

Incentive amount = (Actual Performance −Threshold) × Incentive Rate 

This means you take the performance achieved, subtract a minimum threshold, and multiply by the incentive rate. 

2. What is the formula of the incentive wage system? 

The incentive wage system can be represented as: 

Incentive pay = Base Pay + (Sales Achievement × Commission Rate) 

This shows that incentive pay includes a base salary plus additional earnings based on sales performance. 

3. What is the incentive pay system? 

The incentive pay system is a compensation structure that rewards employees based on their performance. It aims to motivate employees to achieve specific goals or targets, often through bonuses or commissions. 

4. How is incentive pay typically calculated? 

Incentive pay is typically calculated by determining an employee's base salary, then applying an incentive percentage or fixed amount based on their performance. The calculation often involves multiplying the base salary by the incentive percentage. 

5. What is a good incentive percentage? 

A good incentive percentage can vary but is often around 10% to 20% of an employee's base salary. This range can effectively motivate employees while remaining financially sustainable for the company. 

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