Indice dei contenuti

According to the Incentive Marketplace Estimate Research Study, 84% of American companies reward their sales force with award points, gift cards, products, trips, and other experiences, with a total of $176 billion yearly. This emphasizes the importance of having an effective sales manager pay structure at any organization.

However, sometimes, an organization's finance department finds it difficult to create an effective pay structure as it must strike a balance between competitive compensation and the business's financial goals. 

In this blog post, we will explore the best practices to plan an effective sales manager compensation and the challenges faced while creating it. 

Understanding sales manager compensation

Compensation for sales managers is complex, with a variety of components intended to recognize excellent performance and guarantee that it is in line with organizational objectives. An organization should understand these components very well to motivate sales managers to achieve the organization's short-term and long-term goals.

Components of a sales manager pay structure

Let us understand each component of the sales manager pay structure with relevant examples for a better understanding of the topic.

  1. Base salary: Base pay serves as the fundamental basis for a sales manager's income, offering financial security and certainty. It helps motivate the sales team without distractions and retain talent by providing a fixed salary regardless of performance variations.
Example: A sales manager has a base compensation of $80,000 per year. The base salary provides a guaranteed income for the sales manager, ensuring financial stability regardless of fluctuations in performance. Senior sales managers who desire financial stability are drawn to this attractive base pay, which motivates them to concentrate on long-term sales objectives without worrying about achieving short-term targets.
  1. Variable pay: Variable pay is designed to motivate employees for their wonderful performance and target achievements. It includes bonuses and commissions for their dedicated efforts and hard work in achieving business goals leading to higher profits. 
💡
Example: Sales managers might be eligible for a variable pay component, such as a commission that is 10% of the revenue generated from sales.

If the sales manager has $90,000 per year as a base salary and generates $1 million in sales, they would earn an additional $100,000 as a commission, making their total earnings $190,000 for that year.

This framework guarantees that the best-performing sales managers receive recognition for their work, encourages them to accomplish higher sales goals, and supports the business's development.
  1. Pay mix ratios: The percentage of base salary to variable pay is determined by pay mix ratios. A fair ratio is essential; high base pay might discourage managers who are motivated by performance, while overly variable pay could result in unstable income. Sales managers typically have a base salary to variable pay ratio of 60:40 to 70:30.
For example, a 60:40 pay mix ratio means that 60% of the total compensation is guaranteed base salary, while 40% is performance-based variable pay. This ratio provides a high base income to guarantee financial stability along with a sizable variable pay component to encourage good performance.

How to design an effective compensation plan?

To create an effective compensation plan, let us go through the step-by-step procedure:- 

  1. Set objectives: The first step is to determine the objective of your compensation plan, whether it is to grow sales, retain customers, or expand the business.
  2. Evaluate market data: Conduct market research to ensure that your compensation plan is competitive and to understand industry standards.
  3. Decide pay mix: Based on your company objectives and industry standards, decide the ratio of fixed pay to variable pay for sales manager compensation.
  4. Set performance matrix: To determine your sales manager's performance, set performance indicators such as the number of customers acquired, profitability, and sales targets.
  5. Decide about incentives: Incentives such as bonuses, commissions, gifts, or cash rewards will motivate sales managers to perform better and generate more revenues for the business.
  6. Execute and communicate: Implement the compensation plan and communicate it to sales managers to inform them about how their performance will determine their remuneration.
  7. Track and modify: Evaluate the sales manager's pay structure regularly and make necessary modifications based on shifting market dynamics or company objectives.
📝
A leading automotive platform improved its sales team compensation and processes. The company implemented a performance-based compensation model With Compass that increased sales productivity by 30%.

This model included clear metrics for evaluating sales performance, which streamlined the sales process and enhanced accountability among team members.

As a result, the organization experienced a significant boost in overall sales efficiency and employee satisfaction. Compass led to a more motivated sales force. This shows how significant creating a good compensation plan is.

Now, after knowing the necessary steps to follow for an effective compensation plan, let us know the best practices to follow for making a good compensation plan that motivates sales managers to achieve their set targets and goals.

Common challenges in sales manager compensation

Many organizations face pitfalls while making an effective compensation plan. You may need to understand and try to avoid these pitfalls while implementing best practices for curating a compensation plan: 

  1. An excessive focus on temporary goals: An excessive emphasis on short-run sales goals might result in unethical conduct and fatigue. Sales managers may be under pressure to complete deals quickly, which could harm their relationships with customers and the business's reputation.
  2. Poor market research: Inadequate market research can lead to non-competitive sales manager pay structures that alienate the most talented individuals. If companies are unaware of their competitor offerings, they may provide packages that are unappealing to the best performers, leading to dissatisfaction. 
  3. Poor knowledge: When sales managers are unaware of the compensation plan's functioning, it might result in confusion and discontentment. To stay motivated, sales managers should be properly instructed about the requirements for receiving bonuses and incentives.
  4. Insufficient adaptability: Sales managers may become demotivated by inflexible reward programs that don't adjust for unique performance or market changes. A lack of adaptability may make it difficult for the business to appropriately reward the best performers or deal with market changes.
  5. The inequalities: Real or perceived compensation disparities can result in dissatisfaction and attrition. The remuneration plan must be equitable and transparent to keep sales managers' confidence high.

Best practices for compensation plans

Below are the few best practices to follow: 

  1. Integrity: To foster trust and motivate employees, make sure the remuneration plan is straightforward and clear.
  2. Integration with company goals: Align the sales manager pay structure with the broader company goals, which may lead to sales managers contributing to the company's goals.
  3. Changeability: Be able to adjust to changes in the market and the performance of individual sales managers.
  4. Regular check: For an effective compensation plan, you need to keep a regular check on it and adjust it whenever required.
💡
Here's an illustration of how HubSpot modified its sales manager compensation plan over time in response to ongoing assessments and changing business goals.

Within only seven years, HubSpot went from having no revenue to $100 million, demonstrating the critical importance of a properly designed sales manager pay structure. 

When HubSpot first launched its compensation plan in 2007, it was designed to attract new customers quickly. In 2009, the business modified the plan to tie incentives to customer retention outcomes after realizing how important it was to keep clients.

To encourage longer customer relationships, HubSpot improved its approach in 2012 and was able to raise the average advance payment obligation from 2.5 months to 7 months. 

How to motivate sales managers 

Pay is not only one factor in motivating sales managers; another is developing a thorough compensation plan that values their efforts and encourages excellence. Here are some ways how you can motivate your sales manager to achieve their best.

  1. Recognition methods: Put in place programs for recognizing outstanding achievements and accomplishments. This will enhance their performance and lead to higher profits.
  2. Opportunities for career development: Provide mentorship and training sessions as methods for professional development and career success. This shows a dedication to the lasting achievement of sales managers and aids in developing their abilities.
  3. Active participation: Cultivate an environment of open communication and involvement to ensure sales managers feel heard and appreciated. Frequent questionnaires and check-ins can help resolve issues and raise job satisfaction.
  4. Balance between work and life: Encourage a good work-life balance to avoid stress and sustain motivation over a long period. Supporting breaks with remote work opportunities and flexible working hours can assist sales managers in retaining their productivity and well-being.
  5. Set achievable objectives: Establish realistic objectives that align with the business's goals. Ensure sales managers are aware of expectations and how to meet them by maintaining their focus and motivation.
  6. Other benefits: Offer other attractive benefits such as paid time off, pension plans, health insurance, and other extras. All-inclusive perks can improve sales managers' job happiness and loyalty.
  7. Consistent education and improvement: Provide sales managers with frequent training and development opportunities to ensure they are up to date on the most recent innovations, marketplace developments, and best practices. Continuous training can improve their efficiency and abilities.
  8. Parity and justness: The remuneration plan should be equitable and fair in order to maintain a feeling of contentment and justification among sales managers.
  9. Open and honest communication: Maintain open lines of communication about performance measures, career advancement, and reward schemes. In addition to fostering trust, transparency ensures that sales managers are aware of their potential for financial gain and career advancement.
  10. A culture of inclusivity: Any organization should have a welcoming environment that celebrates variety and encourages cooperation. Sales managers can be more imaginative, innovative, and satisfied with their jobs overall in an inclusive environment.

Conclusione

When creating a compensation plan for sales managers, a careful balance must be struck between maintaining revenue sustainability and promoting success. Companies may design a pay structure that increases sales and keeps top performers adhering to best practices, and avoiding typical errors. Long-term success is eventually ensured by regularly evaluating and modifying the plan to keep it competitive and in line with company objectives.

For businesses looking to optimize their sales performance management, Compass offers a comprehensive solution and ensures that your sales team is motivated and aligned with your business goals. Discover how Compass can help your organization achieve its sales targets efficiently and effectively, book a demo now!

Domande frequenti 

What are the elements of a sales manager's pay structure? 

A sales manager's compensation package usually consists of basic pay, commissions, performance bonuses, and occasionally profit-sharing or stock options. 

What is the role of performance bonuses in the pay of a sales manager?

Performance bonuses are intended to honour sales managers who surpass targets or achieve predetermined goals. The organization decides on bonuses based on its goals and other criteria.

What are the factors that play a major role in deciding the base pay for a sales manager?

The base pay for a sales manager is often established by considering many factors, such as the company's size, location, industry norms, and experience. It helps the sales managers to gain consistent revenue independent of sales volume.

What additional benefits can be added to the sales manager's pay? 

Sales managers may be eligible for perks, including medical insurance, retirement benefits, travel reimbursements, and transportation from the company, in addition to their income and performance-based pay. These may improve the total benefits package.

What are the differences in sales manager compensation based on industries?

The compensation scales for sales managers might vary greatly throughout industries. Because each industry has distinct margins of profitability and sales dynamics, sales managers in the technology or pharmaceutical sectors, for example, can be paid more in commissions or bonuses than their counterparts in the retail or service sectors.

What is the usual range of total compensation for a sales manager?

A sales manager's overall pay may depend on several factors, such as the industry, size of the organization, and location. A sales manager's annual income in the United States usually falls between $90,000 and $200,000 or more, inclusive of base salary, commissions, and other incentives.

Svela il più grande segreto del coinvolgimento per trattenere i tuoi top performer.
Imparare come

Collaboratore ospite