On this page

Low morale in sales teams can lead to lost productivity, high turnover, and missed revenue opportunities. Gallup reports that disengaged employees cost the U.S. economy $450 to $550 billion annually—a staggering number that highlights the importance of boosting sales morale.

Unlike other roles, sales comes with constant pressure, rejection, and high expectations. Without the right motivation, even the best reps can lose enthusiasm, impacting overall performance. Understanding how to boost sales team morale is essential for keeping employees engaged, productive, and committed to achieving targets.

From recognition programs to gamification, companies can take proactive steps to create a motivated, high-energy sales environment. In this guide, we’ll explore 12 effective ways to boost morale, helping your team stay driven, confident, and consistently successful.

Signs of low sales team morale

A disengaged and demotivated sales team can lead to declining performance, high turnover, and lost revenue. Recognizing the signs of low sales team morale early allows businesses to take corrective action and boost motivation before it impacts results.

Key indicators of low morale:

  • Declining sales performance: A noticeable drop in closed deals, missed quotas, or lower conversion rates could indicate a lack of motivation or confidence. If a once-high-performing team struggles to meet targets despite market stability, morale issues might be at play.
  • Lack of enthusiasm: Sales reps who were once proactive and eager to engage with clients may start showing disinterest. Reduced participation in meetings, reluctance to take on new challenges, and a general lack of excitement signal disengagement.
  • High turnover rates: When sales reps frequently leave for other opportunities or express dissatisfaction with their roles, it often points to a toxic work environment or lack of motivation. If hiring and onboarding become constant challenges, morale issues may be driving people away.
  • Reduced collaboration: A once-cohesive team that worked together on strategies and shared insights may become isolated. If sales reps no longer seek advice from peers, engage in team discussions, or support each other, it suggests a lack of team spirit and declining morale.
  • Increased absenteeism: Frequent sick days, late arrivals, or excessive time off can indicate burnout, stress, or dissatisfaction. If once-reliable employees begin showing inconsistent attendance, they may be feeling disengaged from their work.
  • Negative attitude: Increased complaints, frustration, or resistance to feedback are strong indicators of low morale. Sales reps may voice concerns about leadership, compensation, or company direction, leading to a toxic atmosphere that affects overall team motivation.
  • Low participation in incentives: If sales reps are uninterested in performance-based rewards, competitions, or recognition programs, it suggests they don’t feel motivated or see value in the system. A lack of excitement for incentives often points to deeper morale issues.

Addressing low sales team morale through better communication, clear career growth opportunities, and meaningful incentives can help reignite motivation and create a more engaged, high-performing team.

How to boost sales team morale: 12 effective ways

Keeping your sales team motivated is key to driving performance and long-term success. Here are 12 effective ways to boost morale, increase engagement, and create a positive work environment that keeps your team performing at its best.

1. Allow time for deep work

The global attention span is rapidly decreasing, and the value of deep work, i.e., ‘the ability to focus without distraction on a cognitively demanding task,’ has never been higher. However, a study conducted by The Energy Project - a company that helps organizations improve employee engagement and ensure sustainable performance - found that 66% of workers worldwide say they can not focus on one thing at a time while at work.

According to the same study, only 20 percent of respondents said they were able to focus on one task at a time at work, but those who could be 50 percent more engaged, a statistic that draws a link between the ability to focus better and higher employee morale levels.

For a sales team, such ability to engage in deep work can result in ways to improve their performance, such as developing better ways to engage with prospects in the industry, improve the efficiency of the sales pipeline, etc.

2. Offer regular, data-backed feedback

Feedback, which enables two-way communication, is essential for ensuring your employees are engaged and happy. This includes both positive and negative feedback. While the former makes sure that your reps experience the positive fallouts that accompany gaining recognition, the latter offers ways to make improvements.

Here, consistent and regular feedback supported by hard data, such as sales figures and other performance metrics or KPIs, warrants a special mention. These measures ensure that feedback is not seen as subjective and thus leaves no ill feelings in its wake.

For sales reps, such feedback can include rewcompeards or incentives for surpassing sales targets and sales coaching to address the challenges that individual team members face. The latter has been made easy to implement in the current landscape by the host of digital tools available for the same.

3. Anticipate and act to prevent turnover

Factors like poor morale and burnout - common in sales teams due to its nature of being a high-tension job - can lead to employee attrition. And for sales teams, replacing a high-performing team member can mean several lost deals and a significant amount of revenue lost.

Prevent these consequences by identifying team members experiencing poor morale or at risk for burnout by looking for telltale signs, such as physical or emotional exhaustion and negativity. Once the at-risk team members have been identified, it becomes easier to intervene to improve employee morale or burnout in mind and prevent attrition.

4. Evaluate your sales compensation plan

As the primary performance driver of a sales team, your sales compensation plan needs to motivate sales team members and ensure that it drives the right sales behaviors. You can make sure this is the case by asking yourself a few key questions:

Are team members compensated for displaying behaviors aligned with business goals? Are incentives structured in a way - for instance, with a capped commission - that drives them to stop selling after the target has been hit? Do sales team members with different KPIs and roles and responsibilities have differently structured compensation plans?

Drive Sales Motivation with Compass

A well-structured sales compensation plan fuels performance, but manual management can slow things down. Compass automates payouts, customizes incentives, and keeps commissions transparent, ensuring reps stay driven to sell beyond their targets. No guesswork, no disputes—just seamless rewards that inspire action.

Learn More!

5. Introduce SPIFs and MBOs - alphabet soups can sometimes be essential!

An extremely effective tool when it comes to boosting your sales team’s morale, Special Performance Incentive Funds, or SPIFs are short-term incentives offered to team members for selling a specific product or service.

Typically, each sale earns the sales representative a fixed financial reward. These are implemented to boost the sales of the product or service in the short term. It is advised that SPIFs be used sparingly, though frequent use often renders them an ineffective tool to boost motivation.

MBOs or Management by Objectives is also a tool to motivate your team members outside your sales commission structure. MBOs improve sales team morale and motivation by rewarding performance metrics other than deals closed.

6. Allow time for breaks - in and out of office

While this one may seem counterintuitive, encouraging employees to take breaks during office hours and utilizing their earned Paid Time Off (PTO) can result in business growth. And this can be especially true for the sales team, which is required to be ‘on’ at all times, on calls and otherwise, chasing leads, closing deals, and more.

Encouraging breaks rewards efficiency over hours clocked in - an approach that companies are increasingly espousing in their search for happier employees, higher productivity, and, yes, that elusive holy grail all organizations are all looking for - business growth.

To achieve this, while reducing working hours - as spoken about in the link above - may be too radical an approach for many companies, especially those whose customers require that sales teams are available to contact during regular working hours, quick coffee breaks, or a refreshing walk around the block are measures most organizations can encourage.

What’s crucial to remember here is that the organization stands to gain, not lose, by taking this approach.

7. Add some pizzazz to your workplace with fun activities!

Nothing can bring a team closer than doing things together. But sometimes, these activities need to go beyond work and include playful engagements minus the stress and pressure of a life in sales to bring out the best in people and, ultimately, energize and draw them together.

However, it is essential to design these activities, so that team members are actually interested in taking part in them. An effective way of ensuring this is to engage in some quick brainstorming with the team and find out how they’d like to spend this time designated for activities.

Another key to success when it comes to successfully engaging your team is to try not to eat into their free time with these activities but, instead, to fit them into office hours. These can be regular but frequent, say, weekly, activities that run up to one hour, no more, even. Such an approach will send out the message that the organization prioritizes its sales team’s emotional well-being and will be paid back in dedication to work.

8. Incorporate gamification to make sales more engaging

Gamification introduces a competitive and interactive element to sales, making routine tasks more exciting and rewarding. Companies can encourage healthy competition by using leaderboards, achievement badges, and point-based rewards while keeping sales reps focused on their goals.

A gamified sales environment helps break the monotony of daily tasks and fosters a sense of accomplishment. Tools like Compass make it easy to track performance in real time, set up engaging challenges, and automate incentives based on individual and team achievements.

Beyond motivation, gamification also enhances collaboration and engagement, as reps strive to outperform their peers while supporting team success. When sales become more than just numbers—when progress is recognized, rewarded, and made fun—morale naturally improves, leading to better performance and higher retention.

9. Going transparent can go a long way

In 2013, Buffer decided to espouse radical transparency and, famously, went public with even their company salaries. In the same year, a survey found that transparency is, in fact, ‘the number one factor contributing to employee happiness’ and that management transparency had an incredible correlation coefficient of 0.94 with employee happiness.

These are telltale signs that transparency does, indeed, go a long way in ensuring employee engagement and morale is high at your workplace.

However, the same survey found that only 42% of employees are aware of the company’s vision, mission, and values. This is an indication that much needs to be done to communicate; first, companies' guiding principles before more radical measures towards transparency can be taken up.

10. Understand each team member as an individual

Appreciating and acting on the fact that each team member is different from the next will bring returns to the organization in higher motivation and morale. Being understood as individuals is the best way of boosting morale at work.

Once again, the most powerful way to approach what can seem like the gargantuan task of unearthing each team member’s personality is simply this: ask them.

Find out from each sales team member what motivates them and - most importantly - what you can do to improve their morale and motivation on bad days. This will allow you to tailor-make motivational plans for individuals and understand trends and thus bring the whole team together.

11. Sometimes, focus away from the big, hairy beast - the sales target!

Relentless focus on closing deals can tire even the most motivated and high-performing members of your sales team. Take the pressure off by putting smaller behaviors and goals that will ultimately help them reach the larger goal of closing deals front and center, such as the number of calls made, the number of deals moved to the next stage in the sales pipeline, etc.

The confidence gained from achieving these short-term goals will then feed into tackling the larger goal - the sales target.

12. Offer your team the chance to do what they do best

Take the grunt work away from your sales team by installing helpful internal procedures and introducing tools that will take care of tasks other than selling itself, such as data entry and research.

Customer relationship management (CRM) systems and sales automation tools offer more ways to make life easier for your team. From automated emails and follow-ups to taking care of other recurring tasks, the options are many for easing the way for your sales team.

Making such investments into your sales team will leave them less overwhelmed, infuse fresh motivation, and enable your team to focus on what really matters - selling!

13. Make room for creative and strategic thinking

A study found that 70% of employees worldwide claim they do not get time to engage in creative or strategic thinking at work. Parking regular time for creative and strategic thinking can prevent sales teams from getting stuck in the rut of mundane work that gets repeated ad infinitum without much thought applied to it, which ultimately makes the work less effective.

This move can also get your sales team more excited about their day at work as it makes space for experimentation and the joy and satisfaction of seeing one’s own vision yield results.

Boost sales team morale with Compass: Motivation meets performance

Sales is a high-pressure game, and nothing drains morale faster than lack of recognition, uninspiring incentives, or a disconnect between effort and rewards. Keeping your sales team engaged requires more than just pep talks—it demands real-time motivation, gamified competition, and transparent rewards. That’s where Compass transforms sales morale into high-energy, goal-driven performance.

Turn sales into a game, not a grind

Turn sales into a game

Sales can be exhausting, but gamification turns challenges into exciting competitions. Compass introduces AI-powered sales contests, live leaderboards, and milestone-based rewards that make hitting targets fun and engaging. Instead of chasing numbers in isolation, reps thrive in a competitive yet collaborative sales culture.

Recognize wins instantly, not after the quarter ends

Recognize wins instantly

Delayed recognition kills motivation. Compass ensures every closed deal, milestone, and sales achievement gets celebrated in real time. With automated leaderboards and instant performance tracking, sales reps stay motivated and driven to outperform themselves.

Incentives that actually inspire action

Incentives that actually inspire action

Not all sales reps are driven by the same rewards. Compass automates incentive compensation management, ensuring payouts are fair, transparent, and tailored to individual performance. Whether it’s cash incentives, exclusive perks, or experience-based rewards, reps feel valued and empowered to push harder.

Motivated teams, stronger performance

When sales morale is high, deals close faster, quotas become achievable, and team energy skyrockets. Compass blends motivation with performance, ensuring sales reps feel challenged, valued, and rewarded—every single day.

Ready to transform your sales team’s morale? Get started with Compass today!

Conclusion

Without concrete action, every organization’s dream of boosting employee morale remains simply that - a dream. We urge you to take concrete, even if small, steps along the above lines today to improve your sales team’s morale.

Contact Us to know how to put these twelve measures into practice and watch your sales team smiles more, works better, and, ultimately, delivers more to your organization.

Unlock the Biggest Secret of Engagement to Retain your Top Performers.
Learn how