التكامل مع حوافز المبيعات القريبة من التشغيل الآلي والتلعيب

Sales leaders love Close for how the CRM is intuitive and, in a way, custom-crafted for that sales singularity - closures. Compass magnifies this focus of Close users by making incentive contest creation and automation a process that takes just a few minutes. In a world where incentives are inseparable from sale success - this integration conserves many valuable hours from a Sales leader’s workday.

The program admin can directly get a data dump onto Compass from the Close CRM on-premise and get straight onto Program Creation, focusing on incentivizing and motivating his sales teams. The Compass team has set up a data source integration with the Close CRM that seamlessly fetches data in real-time. This integration offers dynamic gamified incentivization and improved engagement for sales teams.

This integration also removes the need for Compass admins to manually upload End User data (both user data and achievement data) via an Excel/CSV to create Programs. It even removes the need to make data connections and performance variables since even these (if configured in Close CRM) are imported into Compass via the integration.

تأثير التكامل الوثيق

مباشرة إلى إنشاء البرنامج

Users can go straight onto Program Creation for their sales teams and leave the data transfer work to the Compass integration.​

برامج الوقت الحقيقي

يمكن للمسؤولين الآن تشغيل البرامج على بيانات الوقت الفعلي حيث تتوفر مقاييس أداء المستخدمين النهائيين لهم على الفور.

Auto-Pilot Through Compass Administration

يؤدي إنشاء جداول بيانات لتسجيل أو استخراج بيانات فرق المبيعات من CRM الحالي بشكل عام إلى ظهور مشكلات في نقل البيانات مثل الإدخالات اليدوية وإدارة الأخطاء ورسم الخرائط وحل التغييرات الهيكلية في البيانات. بدلا من فقدان التركيز على كل هذه التعقيدات ، يمكن للمستخدم المسؤول الآن البدء ذاتيا بما هو أكثر أهمية - إنشاء البرنامج وإدارته وتتبعه.

التوحيد عبر أنظمة المؤسسة

The CRM’s data structure, set up as per business use cases, will now get replicated onto Compass seamlessly. In other words, the admin can get their data onto Compass in the same form that it is present on their CRM. This feature incredibly reduces the efforts that generally are required to ensure data standardization and compliance.

مصدر واحد للحقيقة

Standard Use Cases in CRM Migration are built-in and are activated by default. Structure changes made on CRM will be reflected onto Compass in real-time, ensuring that there is only one source of truth for the data. For custom use cases, there are options available to make the customization straightforward.

Workings of Compass-Close integration

Below given is the brief process of connecting Close CRM with Compass.

الشروع

After the Admin user logs in and sets up their Compass account, they need to go to the ‘Data Sources and Variables’ menu. Click on ‘add a data source’ and select 'Users'. Close as a data source to take the user to the connection screen.

Clicking on the link below ‘Generate your API key’ takes the user to the Close API settings page (if already logged into Close). User can create a new API key here by clicking on the “New API Key" button on the top right. Return to Compass with the API key must be entered in the above connection screen to authenticate it.

Data Transfer between Close and Compass

​Compass has built-in mechanisms to ensure structural consistency is maintained in the data transfer. It is crucial to verify the imported data from Close onto Compass for consistency. There are multiple objects and Fields in Close, all of which can be imported and synced into Compass. For large amounts of data, the sync can take to up to an hour. Compass sends an email to the admin’s email upon successful data transfer.

إنشاء مستخدم جديد من إغلاق

As per their set permissions, all admin users and sales agents are updated from Close onto Compass as Admin users and Partners, respectively. Compass automatically manages this process. User hierarchy and accessibility rights are maintained and kept the same on Compass, matching how they were on Close.

أنواع مختلفة من البيانات وجلب البيانات

Compass can import below given types of Close Data into Compass:

البيانات المتعلقة بالإنتاجية التي تتكون من بيانات مثل عدد / نوع المكالمات التي تم إجراؤها ، وعدد / نوع رسائل البريد الإلكتروني المرسلة والمستلمة ، والمهام ، والاجتماعات ، وما إلى ذلك.

البيانات المتعلقة بخطوط الأنابيب التي تغطي خط أنابيب المبيعات. على سبيل المثال; مكالمة متابعة عبر عن الاهتمام ، مكالمة جدول تجريبي ، عرض تقديمي تجريبي ، الدفع الذي تم إجراؤه ، إغلاق الصفقة ، مقاييس الاحتفاظ ، إلخ.

Below given types of Data fetches can be done by Compass:

One-time Data Fetch: When The admin executes the import from Close onto Compass, all data existing at Close is fetched at once.

Real-Time Data Sync: After the one-time fetch, all future data updates immediately reflect on Compass because of real-time data sync. This feature is enabled by default in the admin’s Compass account.

Third-Party Bulk imports: Imports done in Close before the Close-Compass integration will be fetched along with the rest of the data. However, we do not support auto-transfer of third-party imports which are added to Close after the integration.

خط الأنابيب والمقاييس

Close allows the admin to customize their sales pipeline with opportunities. Opportunities add value to the Lead by specifying the status of the lead in the sales pipeline. Default values for Opportunities are 'Demo Completed', 'Contract Sent', 'Proposal Sent', 'Won', and 'Lost'. The admin can add custom Opportunity Statuses in the Organization Settings. These Opportunities can be viewed as a list or as a pipeline in Close. Compass auto-imports all Opportunities for all the Leads from Close. Compass can import even Productivity Metrics such as Calls, Emails, SMS and tasks, and sales Pipeline Metrics.

طرق العرض القياسية والمتغيرات والبرامج

The metrics coming in from Close CRM to Compass during the integration process are all auto-transformed to Compass-compatible data types to ensure the structural integrity of Compass with Close. On successful integration, the admin will be taken to Data Sources and Variables and can see all Close Objects, Fields, and Metrics of the admin’s account auto-generated by Compass as per the imported data from Close.

انقر فوق "ربط مصادر البيانات" في مصادر البيانات ، وتعرض شاشة المتغير جميع طرق العرض التي تم استيرادها من إغلاق. هنا يمكن للمسؤول رؤية جميع طرق العرض المستوردة من إغلاق حسب العملاء المتوقعين وجهات الاتصال والفرص ورسائل البريد الإلكتروني والمكالمات والملاحظات والمهام وما إلى ذلك.

All data on leads on Close is imported to Compass.

Are you interested in speed-tracking sales closures with incentive gamification? Book a free demo with Compass now!